Just joined club, but now locked out

If you have a question about the website, including how to use or find a feature, please check these posts or add your own question.

When reporting an issue, please try to include details that will help to track it down. including Device information (PC, mac, Tablet, Phone etc) and what browser you are using including its version number.

If you need to contact an Administrator, please email mail@renaultalpine.co.uk

Moderators: eastlmark, phildini, BIG_MVS, Alpineandy, Test Moderator

Forum rules
If you have a question about the website, including how to use or find a feature, please check these posts or add your own question.

When reporting an issue, please try to include details that will help to track it down. including Device information (PC, mac, Tablet, Phone etc) and what browser you are using including its version number.
no avatar
User

Pjr

Rank

Non Member

Posts

70

Joined

Thu Mar 21, 2019 7:28 pm

Location

Gloucestershire


Has thanked: 2 times
Been thanked: 0 time

Just joined club, but now locked out

Postby Pjr » Sun May 12, 2019 7:16 am

Good morning,

I’d be very grateful for your help. I joined the club a few days ago and had full functionality on the site, but since then it’s reverted to how it was before I joined the club e.g. no search functionality.

I see that the user group setting is set to trader, not club member, and I cant change that. Might that be the problem?

I am using Safari on an up to date iPad if that is of assistance?

Anyway, great site.

Many thanks,

Phil
no avatar
User

eastlmark

Rank

Non Member

Posts

2197

Joined

Sun Jul 09, 2006 3:50 pm

Location

East London


Has thanked: 55 times
Been thanked: 48 times

Re: Just joined club, but now locked out

Postby eastlmark » Sun May 12, 2019 7:25 am

Pjr wrote:Good morning,

I’d be very grateful for your help. I joined the club a few days ago and had full functionality on the site, but since then it’s reverted to how it was before I joined the club e.g. no search functionality.

I see that the user group setting is set to trader, not club member, and I cant change that. Might that be the problem?

I am using Safari on an up to date iPad if that is of assistance?

Anyway, great site.

Many thanks,

Phil


Morning,
Have reported your issue to admin hopefully will get sorted asap.
never thought I would want a list but now find myself needing one just to remind me: Clio V6 230, 5 gt turbo, 5 Gordini turbo, Megane RS 300 Trophy.
no avatar
User

Pjr

Rank

Non Member

Posts

70

Joined

Thu Mar 21, 2019 7:28 pm

Location

Gloucestershire


Has thanked: 2 times
Been thanked: 0 time

Re: Just joined club, but now locked out

Postby Pjr » Sun May 12, 2019 7:31 am

Brilliant, thanks!
User avatar
User

stephendell

Rank

Club Member

Club Member
Posts

7462

Joined

Wed Apr 14, 2004 7:25 pm

Location

London


Has thanked: 125 times
Been thanked: 102 times

Re: Just joined club, but now locked out

Postby stephendell » Sun May 12, 2019 10:07 am

Should be working now.
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
no avatar
User

Pjr

Rank

Non Member

Posts

70

Joined

Thu Mar 21, 2019 7:28 pm

Location

Gloucestershire


Has thanked: 2 times
Been thanked: 0 time

Re: Just joined club, but now locked out

Postby Pjr » Sun May 12, 2019 10:17 am

Thanks Stephen, much appreciated!
User avatar
User

stephendell

Rank

Club Member

Club Member
Posts

7462

Joined

Wed Apr 14, 2004 7:25 pm

Location

London


Has thanked: 125 times
Been thanked: 102 times

Re: Just joined club, but now locked out

Postby stephendell » Mon May 13, 2019 11:57 pm

Hopefully see you at Prescott for La vie en Bleu if you are in Gloucestershire :-)
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart


  • Advertisement

Who is online

Users browsing this forum: No registered users and 8 guests

Powered by phpBB ® | Renault' and 'Alpine' are trademarks of Renault S.A.S. or its subsidiaries and are used with kind permission of Renault France